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“LPI Policy” means a lender-placed residential hazard, flood, flood gap, or wind insurance policy or policies procured by SWBC and issued by GAESIC, and placed pursuant to a mortgage loan agreement, home equity loan agreement, or home equity line of credit serviced by Selene to cover a borrower’s failure to maintain the required insurance coverage on the residential property securing the loan.
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The “Class Period” shall commence on June 1, 2015, and shall continue through and including July 19, 2017. Each such qualifying member of the Class shall be referred to as a “Class Member.” Excluded from the Class are: (i) individuals who are or were during the Class Period officers or directors of Selene, SWBC, or GAESIC or any of their respective affiliates (ii) any justice, judge, or magistrate judge of the United States or any State, their spouses, and persons within the third degree of relationship to either of them, or the spouses of such persons (iii) all borrowers who only had an LPI Policy that was cancelled in its entirety such that any premiums charged and/or collected were fully refunded to the borrower or the borrower’s escrow account and, (iv) all borrowers who file a timely and proper request to be excluded from the Class. Yes, to make one-time payments through the portal, you will need to register your bank account.The “Class” shall include all borrowers in the United States who, within the Class Period (as defined in Section 1(b) below), were charged by Selene Finance, LP (“Selene”) under a hazard, flood, flood gap, or wind LPI policy issued by or through Southwest Business Corporation (“SWBC”) and Great American E&S Insurance Company (“GAESIC”), for Residential Property, and who, within the Class Period, either (i) paid to Selene the Net Premium for that LPI Policy or (ii) did not pay to and still owe Selene the Net Premium for that LPI Policy. Live agents will be available at (877) 735-3637 if further assistance is needed.
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Username/password registration and resets will be available through the portal. What if I need help with my registration or password? If text or email, the Customer Portal will send 6-digit verification code.Įnter in verification code and select “NEXT”.Ĭreate a profile with username and password. Select method of verification (Text, Voice or Email). Prompted to verify account, enter phone # and email address. For BPL/Commercial accounts enter TIN and Loan #. How do I access the website for my loan and how do I register?Įnter SSN, Property Zip Code and DOB. Portal assistance is available through the FAQs section of the education center found in the customer portal. How to provide hazard, property and flood documentation. Once enrolled, an email notification will be sent when your statement is ready and available in the Customer Portal. Lockbox Processing Selene Finance LP F/S Global Lockbox 100 Grove Road, Suite 6. You may also be able to enroll in paperless billing statements to save paper and time. Solutions for customers experiencing financial difficulties.Escrow balances, and scheduled disbursement dates.Real-time loan balances, interest and principal paid, and loan maturity date.Online payment setup, including automatic payment enrollment.Easier access and e-delivery of your loan documents Private mortgage insurance, or PMI, is an insurance policy that protects a lender in the event that the borrower defaults on the loan. Welcome Because having valid insurance is a condition of your loan we need to confirm proof-of-insurance for either your auto, mortgage or other (boat, RV, etc.).The customer portal provides you with more streamlined services such as: